The challenge
A financial intermediary sells a SaaS solution to US clients, who require SOC 2 Type II compliance. The team has 15 people, a part-time CISO and no IT director, and technical and documentation debt to clear.
What we did
- Compliance scoping and comparison of compliance management tools (total cost, time to value, SOC 2 criteria coverage, integrations, usability), with selection workshops bringing business and IT together.
- First rollout on a market tool, then, given its limits (configuration effort, delays, costs), a reasoned decision to switch tools, with a plan to carry over requirements and evidence that kept the audit schedule.
- Mapping from SOC 2 requirements to controls to expected evidence (logs, reports, policies, tickets), traced in the tool.
- Control lifecycle: definition, execution, automated or semi-automated evidence collection, validation and periodic reviews.
- Integrations: single sign-on and MFA, ticketing, SIEM, vulnerability management, coverage dashboards.
- Change management: guides, training for control owners, go-live support.
- Audit readiness: controls run over the observation period, dry-run audits and fixing non-conformities.
What changed
- SOC 2 Type II audit file prepared in six months.
- Technical debt cleared in one year.
- Less time spent collecting evidence, and full traceability from requirements to evidence.
- A real-time view of SOC 2 coverage and compliance run as an everyday process.
This is the Organise activity of Trusted Organisation: security governance that produces its evidence as it goes.